These terms apply to your use of the Look Me Box mobile app, our website at https://www.lookmebox.com and the related services (together, "the Service"), provided by Look Me Box ("we", "us"). By signing in, booking a slot or otherwise using the Service, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the Service.
1. What Look Me Box is
Look Me Box is software that helps box cricket venues manage their boxes, bookings, cash and staff, and lets players book available slots online. We do not own or run the venues. The agreement to use a box is between the player and the venue.
2. Accounts
- Accounts are created by us or by a venue owner. You sign in with your mobile number and a one-time code.
- Keep your phone and account secure. You are responsible for what happens on your account.
- Venue owners are responsible for the staff they add, and should remove access when someone leaves.
- We may suspend or block an account that breaks these terms or puts the Service or other people at risk.
3. For venue owners
- Keep your venue details, opening hours and rates accurate and up to date.
- Honour bookings confirmed through the Service, including bookings made through your online booking link, which are confirmed instantly.
- You are responsible for your venue: its safety, equipment, staff, licences and taxes, and your dealings with players, including the cash you collect and any refunds.
- Use player details only to manage their bookings and as the law allows. You are responsible for how you use personal data you can see through the Service.
- Some features, such as the online booking link that lets players book themselves, are part of a paid membership. Membership fees and terms are agreed with you separately.
4. For players booking a slot
- Give your correct name and mobile number. Your booking is confirmed on screen and linked to that number.
- Prices are set by the venue. You pay in cash at the venue unless the venue tells you otherwise.
- Arrive on time. Your slot ends at the time you booked.
- Cancellations, changes, no-shows and refunds are handled by the venue under its own policy. Please contact the venue directly.
- Follow the venue's rules and play safely. Box cricket is a physical sport and you take part at your own risk.
5. Acceptable use
You must not:
- make fake, duplicate or abusive bookings, or book slots you do not intend to use;
- try to access accounts, venues or data you are not allowed to;
- interfere with, overload, scrape or reverse engineer the Service;
- use the Service for anything unlawful.
6. The mini game
The box cricket game on our website is just for fun. There are no prizes, and scores have no value.
7. Our content
The Look Me Box name, logo, app, website and software belong to us. You may use them only to use the Service. Venues keep ownership of their own venue information.
8. Availability and changes
We work to keep the Service running and accurate, but it is provided "as is". It may sometimes be unavailable, for example during maintenance, and a slot shown as free may occasionally already be taken. If that happens, the venue's own records decide. We may add, change or remove features, and upcoming features such as searching across multiple venues may change before they launch.
9. Liability
To the extent the law allows:
- we are not responsible for venues, their facilities or services, or for any injury, loss or damage at a venue;
- we are not liable for indirect losses, such as lost profits or lost bookings;
- our total liability to you for any claim is limited to the fees you paid us for the Service in the 12 months before the claim.
Nothing in these terms limits any liability that cannot be limited by law.
10. Indemnity
Venue owners agree to cover us against claims that arise from how they run their venue or use personal data they obtain through the Service.
11. Ending your use
You can stop using the Service at any time, and venue owners can ask us to close their account. We may suspend or end access if these terms are broken. Terms that by their nature should continue, such as those on liability, continue after that.
12. Changes to these terms
We may update these terms. When we do, we will change the date above and, for significant changes, let you know in the app or on our website. If you keep using the Service after a change, you accept the updated terms.
13. Law and disputes
These terms are governed by the laws of India.
14. Contact
Questions about these terms? Email support@lookmebox.com or call 9876512345.